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WAS YOUR FLIGHT DELAYED OR CANCELLED?

We help you claim compensation when your flight doesn't go to plan.

Flight compensation

We're here to help passengers claim flight compensation!

Our mission is to fight for compensation for all types of flight disruptions.

Flight Delay

Compensation for flights delayed over 3 hours

Flight Cancellations

Compensation for flights cancelled within 14 days of departure

Missed Connections

Compensation for missing your connecting flight

Denied Boarding

Compensation for being denied boarding due to overbooking

About Us

About Us

Finex Ventures specialises in making flight compensation claims simple and hassle-free. Our expert customer service team has extensive experience in handling flight claims, ensuring a seamless and efficient process for both passengers and airlines.

We manage claims related to flight delays, cancellations, missed connections, and overbookings under EU and UK 261 Regulations. Our goal is to provide a fair and transparent process that helps passengers secure the compensation they deserve while supporting airlines with well-documented, compliant claims.

Passenger satisfaction is our priority, and we are committed to making the claims process straightforward and stress-free for everyone.

Flight Claim Specialists

Experts in flight delay, cancellation, missed connections, and denied boarding claims

EU & UK 261 Regulations

Expert knowledge of EU and UK 261 Regulations for passenger compensation

Customer Satisfaction

Making the process straightforward and stress-free for everyone involved

How we can help?

We provide comprehensive support for flight compensation claims.

Streamlined Claim Process

We simplify the often daunting task of filing a flight claim, providing passengers with a simple claim process to ensure they receive the right compensation.

Expert Knowledge

Our team is well-versed in flight claim regulations, ensuring that passenger rights are protected, and claims are handled accurately.

Personalised Support

We offer dedicated customer service to address any questions or concerns passengers may have throughout the process.

Efficient Claim Management

We manage flight claims in a timely and cost-effective manner, reducing administrative burdens and enhancing customer satisfaction.

Compliance Assurance

Our expertise in EU/UK 261 legislation ensures all claims are processed in full compliance with these regulations.

Enhanced Customer Relations

By providing a fair and transparent claims process, we help maintain positive relationships with airlines and their passengers.

Why choose us!

We're committed to excellence in every aspect of our service.

100% Customer-Centric Approach

We are committed to providing exceptional service, ensuring a positive experience for all involved.

Pro Expertise

Our team's understanding of flight regulations and customer service makes us the ideal solution to resolve flight claim cases.

100% Trust and Transparency

We operate with the highest standards of integrity, ensuring that all claims are handled fairly and transparently.

Most common questions:

You may be eligible for compensation under UK261 or EU261 if your flight was delayed, cancelled, overbooked, or if you missed a connection. To qualify, the disruption must be the airline's fault, and you need to have arrived at your final destination at least 3 hours late. You could also get a refund for your ticket and money back for any extra costs caused by the delay.
The amount of compensation you may be entitled to depends on the distance of your flight:
  • £220 for flights up to 1,500 km
  • £350 for flights between 1,500 km and 3,500 km
  • £520 for flights over 3,500 km
This compensation applies per passenger for issues such as delays, cancellations, missed connections, or being denied boarding.
Airlines have up to 8 weeks to respond to your claim, but in some cases, it may take longer due to factors such as airline delays, a high volume of claims, or legal processes. We follow a clear, step-by-step procedure and aim to process your claim as quickly as possible.
In the UK, you have up to 6 years from your flight date to make a claim. For flights departing from the EU, you usually have between 1 and 3 years to claim, depending on the country.
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Finex Ventures Ltd, trading as Air Travel Claim, registered office at Level 1, Blue Harbour Business Centre, Ix-Xatt ta' Xbiex, Ta' Xbiex XBX1027, Malta, Company registration number C108285.

Contact Information

Address

Level 1, Blue Harbour
Business Centre
Ta'Xbiex, Malta

Hours

Monday - Friday
9am to 5:30pm

Copyright © 2024 Finex Ventures Limited. All rights reserved.